Terms and conditions

A customer is any natural person or legal entity who makes a booking. A vehicle is any motor vehicle entrusted to Four Season Parking Benelux B.V.

These terms apply to all bookings, quotations, agreements and valet parking services. Deviations are only valid if confirmed in writing.

The agreement with Four Season Parking Benelux B.V. is formed as soon as a booking is confirmed or the vehicle is actually handed over.

The services include collecting, driving, parking, storing, moving and returning vehicles for airport travellers.

The customer warrants that they are authorised to present the vehicle, that the vehicle is insured and that it is in a technically safe condition.

Photos, videos, mileage readings and inspection reports may be recorded on receipt and return. These records may serve as evidence.

Valuable items must be removed from the vehicle. Items left in the vehicle remain entirely at the customer’s risk.

The customer gives permission for the necessary use of the vehicle between the handover point, parking location and return location.

Damage must be reported in writing immediately upon return or within 24 hours at the latest. Repairs may only take place after an investigation has been possible.

Four Season Parking Benelux B.V. is only liable for direct damage demonstrably caused by its actions. Liability is limited to the insured payout.

There is no liability for consequential loss, flight costs, hotel costs, loss of turnover, replacement transport or other indirect loss.

Reasonable security measures are taken, but no guarantee is given against criminal acts by third parties.

If keys are lost, action will be taken in accordance with legal obligations and available insurance cover.

No liability is accepted for charge level, software updates, battery degradation or loss of range.

Fines caused by employees are for the account of Four Season Parking Benelux B.V. Other fines remain for the customer’s account.

Traffic congestion, strikes, weather conditions, airport measures, technical failures and government intervention constitute force majeure.

Cancellations and changes are processed in accordance with the booking policy and any platform terms.

Waiting time, night surcharges, extended parking duration and urgent journeys may be invoiced additionally.

If amounts remain unpaid, the vehicle may be retained until payment has been made in full.

Personal data is processed in accordance with the GDPR. Camera footage may be used for security and evidential purposes.

Complaints must be submitted in writing via info@schipholairportparking.nl. Four Season Parking Benelux B.V. will be given a reasonable period to investigate.

All agreements are governed exclusively by Dutch law.

Disputes will be submitted to the competent Dutch court.

If any provision proves invalid, the remaining provisions remain fully in force.

By booking or handing over the vehicle, the customer agrees to the vehicle inspection, photo and video recording, damage procedure, camera surveillance and these terms and conditions.